ERP & Data · Case Study 08/09

ERP Analytics, Help Desk & React Migration

Executive KPI analytics and an AI-assisted chat added to an industry ERP, a help desk with SLAs, approvals and audit trails, and a frontend modernisation from legacy PHP to React.

My roleAnalytics, help desk, and led the PHP → React migration

ClientConfidential · walkthrough available on a call

ReactFastAPIPHP → ReactAI chatSLAs

Request a Walkthrough

KPIsAI chatTicketsSLAsAudit

Executive KPIs

Open tickets37

SLA met94%

KPI alerts5

My tickets

Illustrative interface with sample data; a project walkthrough is available on request.

What I Built

Executive KPI dashboards
AI-assisted chat over ERP data
Ticketing with SLAs and approvals
Audit trails
Legacy PHP to React migration

Why It Matters

Leaders get answers from their ERP in seconds, and the product gets a modern frontend.

Tech Stack

ReactFastAPIPHP → ReactAI chatSLAs